![]() Access the settings of your device and navigate to the storage section.You can easily determine if this is the cause of the WhatsApp problem by following these steps: Insufficient storage space on your phone can also hinder the downloading of new files. ![]() Wait for the process to complete, and then check if you can download your files again. Simply press the power button and select the restart option. Restarting your device can resolve various issues, including the one preventing you from downloading WhatsApp videos and photos.
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